Privacy Policy

Effective date: 31/01/2026
Website: www.mydoctor.mu

1. Overview

This Privacy Policy describes how MyDoctor.mu collects, uses, discloses, and protects personal data when you use our Website or Services. We are committed to protecting your privacy in compliance with Mauritius Data Protection Act 2017 (DPA 2017).

2. Data We Collect

We may collect the following types of information:

• Personal Data
  • Name, email address, phone number
  • Contact preferences
  • Account information
• Usage Data
  • IP address, device type, browser, pages visited

3. How We Use Personal Data

• Provide and improve our Services
• Communicate with you, including booking confirmations
• Comply with legal obligations

4. Legal Basis for Processing

We process Personal Data only if:

• You have given consent
• It is necessary to provide the Services
• It is required by law

5. Your Rights Under DPA 2017

Under Mauritius law, data subjects have the right to:

• Request access to their Personal Data
• Request correction or deletion
• Object to processing and direct marketing
• Withdraw consent at any time without affecting prior lawful processing

6. Cookies and Tracking

We may use cookies to enhance user experience. You may control cookie preferences through your browser settings.

7. Sharing With Third Parties

We may share data with service providers that help deliver the Services (e.g., IT, hosting), but only as necessary and in compliance with applicable law.

8. International Data Transfers

Data may be processed or stored outside Mauritius where appropriate safeguards are in place, or with your explicit consent.

9. Data Security

We implement technical and organizational measures to protect your data; however, no system is completely secure.

10. Retention of Data

We retain Personal Data only for as long as necessary for the purpose collected or required by law.

11. Changes to This Policy

We may update this policy by posting the revised version on the Website.